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Quality Policy
ERI recognizes that to achieve our mission, Quality comes first and should be incorporated in it’s
operations. To achieve this, the company focuses on the following:
- Strive to exceed Customer Requirements by delivering high quality products and services for
low cost with intelligently engineered solutions and excellence in execution.
- ERI is committed to Total Quality Management and continual improving. We strive to continually
improve our systems and processes against customer requirements and quality objectives.
- To develop employee skills through training, motivation and empowerment. The company works
towards achieving improving employee satisfaction.
- We treat our customers, suppliers and employees with the up-most in professionalism, respect
and cooperation to achieve win-win relationships.
- ERI is in the process of establishing and refining our company’s operational processes and
procedures in accordance with ISO 9001/2000 guidelines. We have an active program to obtain
ISO 9001/2000 certification in the near future.